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User Tested: How The World's Top Companies Use Human Insight To Create Great Experiences Subclass_MOTIVATIONAL this book comes with aWith so many digital experiences touching our lives and businesses it's understandable to feel like you're drowning in data. There's a dashboard or chart for just about everything, but data alone can't help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it's really like to be your customer. Only human insight from real people can